IT is in danger of extinction, says Lior Arussy, founder and president of the New Jersey-based consultancy Strativity Group, in his new book, Innovating IT: Transforming IT From Cost Crunchers to Growth Drivers.
The three-time author believes that current trends such as outsourcing and more self-sufficient technology users are positioning the IT function as a replaceable utility, and not a strategic asset. In order to escape their unfortunate fate, IT professionals must focus on user centricity - providing tailored information to each group of users based on their behavior.
"Without user centricity, IT will remain a one-size-fits-all provider and its value will increasingly diminish," Arussy says. The book is available on amazon.com.