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04:25 PM
Charles Rich
Charles Rich
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Proactive IT Monitoring Strategy Emerges for Complex, Low Latency Infrastructures

A new strategy, Business Transaction Processing, has emerged for monitoring and troubleshooting high-volume, complex environments in investment banks.

The dire effects of the recession on some financial firms are forcing CIOs, middle-office staff, application owners in the line of business and other IT managers to examine new complementary technologies to help improve online transactional efficiency across all aspects of the business. As early adopters of technologies that could help revolutionize the industry, these firms are setting themselves up for success in following new compliance measures, building lower-latency environments and reporting in a broader and more accurate way.

With so many transactions running through their environments, IT infrastructures for investment firms, banks and the like have become more complex than ever. Business processes in large volumes become difficult to watch, manage and troubleshoot because IT personnel don't always have the right resources. Millions of messages and transactions flow through these infrastructures daily, and guaranteeing a successful pathway for each one of them is crucial for the efficient performance of a financial firm.

A new strategy called Business Transaction Performance (BTP) has emerged from the wreckage of the recession. When mated with a highly scalable complex event processing engine, BTP is one of the strongest proactive IT strategies today. Rather than waiting until problems have blown up and affected business processes, BTP offers businesses a full 360 view of processes from a central location, with automated proactive alerts for helping staff deal with problems in real-time when they first show up.

Why Doesn't Reactive IT Work? In an environment that places heavy focus on low latency transactions, IT personnel are still having problems dealing with problems when their initial symptoms appear. Forensic, reactive IT in this situation might help you prepare for the reoccurrence of the same problem, but there will always be another problem to replace it. But by that point, financial organizations risk losing millions of dollars in blown transactions and firefighting.

A series of silos consisting of network, web server farm, application servers, middleware messaging, databases and mainframes is how companies typically organize their production environments. Separate management tools result in a stovepipe perspective on the state of your applications, directly contributing to expensive firefighting and overburdened service desks.

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