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Accenture Labs Offers "Training Wheels" for Wealth Managers
In a showcase today, Accenture Technology Labs showed off some of its latest projects. One, a newly developed "intelligent selling" application called Real Time Sales and Service Empowerment, could be used by wealth and asset managers, particularly in departments suffering "brain drain" - where knowledgeable managers are leaving or retiring and younger workers lack experience but are eager to learn. The Accenture application, which it developed with a French bank, is a basic customer relationshi
Salesforce.com Homes in on Wealth and Asset Management
Tien Tzuo, chief strategy officer, and Renny Monaghan, senior director of product management at salesforce.com, dropped in this morning to update us on their hosted solution for customer relationship management (CRM) and related applications. "We're seeing a lot of interest on Wall Street," Tzuo said. "Commissions have dropped, to zero in some cases, so many firms are shifting from a transaction focus to a relationship focus." Tzuo says the first wave of CRM implementations on Wall Street failed
Evaluated Security Pricing Service Offerings Have Increased Recently
Vendors have invested actively in evaluated security pricing services, focusing on emerging market opportunities and new, complex products such as structured debt and derivatives.
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