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HSBC and Morgan Stanley Scope Out Client Onboarding Product

HSBC and Morgan Stanley are working with Genpact and Markit to design a client onboarding product that provides banks with data for the 'know your customer' (KYC) rule.

HSBC and Morgan Stanley are participating on the initial scope and six-month design process to create a client onboarding solution with business process consulting and technology firm Genpact and enterprise data provider Markit.

Read: Do Regulation and Customer Service Go Hand in Hand?

HSBC and Morgan Stanley may be joined by about 10 other buy-side and sell-side firms who will work with Genpact, and Markit by providing subject matter experts and other informational resources to create a product that will onboard clients more efficiently.

The product is being designed to handle the end-to-end process that banks go through annually in client onboarding, such as documenting any changes in investors, corporate action and renewals, according to Yasmeen Jaffer, director and co-head of Markit Counterparty Manager.

“The Counterparty Manager platform to-date only facilitates the flow of data and documentation between one party to another,” says Jaffer. "Once the banks receive the documentation from us, they go off and follow their KYC [know your customer] process diligence."

Jaffer adds, “With the new initiative, the brand new product by Markit and Genpact, we’re actually going to undertake a lot of the KYC processes the banks do to help them to actually get access to that data in a much quicker and more efficient way, then each of them doing that same process multiple times.”

The product is set to launch in 2014, according to Jaffer. Currently, 75 broker-dealers and 700 buy-side firms use Markit’s Counterparty Manager for regulatory needs. Genpact serves 100 out of the Fortune Global 500.

Zarna Patel is a staff writer for InformationWeek's Financial Services brands, which include Bank Systems & Technology, Insurance & Technology and Wall Street & Technology. She received her B.A. in English and journalism from Rutgers University College of Arts and Sciences in ... View Full Bio

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