The IT department can be instrumental in guiding and supporting the use of technology products and processes that move businesses toward their social business goals. It can also--even with the best of intentions--stall nascent social efforts.

It would be a huge understatement to say that the role of enterprise IT departments is changing. Cloud computing and the BYOD model are just two factors that have forever shifted what IT departments do and how they do it. Social networking has had at least the same impact. In fact, you could argue that it has had more of an impact. After all, social networking almost always includes elements of cloud and BYOD, and it involves a major shift in the way organizations collaborate and in the ways technology is evaluated (if it is at all), procured (many social platforms are free or cheap enough that the cost can fly under the radar), installed (easy enough for anyone to set up), and managed (again, if it is at all).

Enterprise IT departments are at a crossroads. IT managers must make some sometimes tough changes in order to be social business drivers and not social business speed bumps. Following are five surefire ways to stall social business efforts, as well as some recommendations for keeping things running smoothly.

1. Insist that things be done the way they have always been done.

This is no time to be set in your ways. Insisting that business managers jump through permission and procurement hoops that were set up back when versions were a "thing" will only get you figurative footprints on your back. Read full story on The BrainYard


Post a comment to the original version of this story on The BrainYard