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Operations Newsflashes: BGC Links to T-Zero for Trade Affirmation and STP Connectivity, and more

Operations Newsflashes: BGC Links to T-Zero for Trade Affirmation and STP Connectivity, and more

BGC Links to T-Zero for Trade Affirmation and STP Connectivity

T-Zero, an electronic platform dedicated to achieving operational efficiencies in the credit derivatives market, recently announced an agreement to provide post-trade affirmation and STP Connectivity for BGC Partners LP, a leading provider of voice and electronic brokerage services to the wholesale derivatives markets worldwide.

T-Zero's Trade Affirmation Platform hosts a significant number of clients and connected partners, including inter-dealer broker BGC, Bloomberg, numerous banks, buy-side participants and downstream operations service providers such as DTCC Deriv/SERV and GlobeOp, Calypso and Thunderhead.

With T-Zero, BGC will enable its dealers the ability to execute and affirm efficient bank-to-bank transactions with a real-time link to the Depository Trust & Clearing Corporation (DTCC). BGC will initially utilize T-Zero's post-trade technology for CDS single names and CDS Indices and Tranche trades.

Philip Norton, Managing Director and Head of e-Commerce at BGC Partners commented: "T-Zero's post-trade capabilities are now well established in the marketplace. Their dealer support and connectivity means BGC can fully leverage its own relationships with banks and provide greater certainty, transparency and accountability for CDS trades."

Penson Appoints William McLemore Senior Vice President and Chief Technology Officer

Penson Worldwide, Inc., a provider of execution, clearing, settlement and custody services for the global securities markets, has appointed William McLemore to the position of Senior Vice President and Chief Technology Officer. McLemore will be responsible for the oversight of Penson's global technology initiatives and developing the global technology vision of Penson Worldwide. He will also have responsibilities for the technology operations of Penson Financial Services, Inc., the U.S. clearing arm of Penson Worldwide, Inc.

"Since our inception, Penson Worldwide has placed a high premium on providing technology-focused securities services," said Daniel P. Son, President of Penson Worldwide, Inc. "William McLemore has spent nearly 25 years applying technology solutions to business challenges, primarily in the financial services industry. He has used a highly principled, pragmatic and process-oriented approach to lead technology organizations in large Fortune 500 public companies, as well as medium and small privately-held companies, to greater levels of productivity and innovation. His leadership in the technology arena will be a true asset to Penson."

Wincor Nixdorf Launches eServices Platform

Wincor Nixdorf, a supplier of IT solutions for the banking and retail industries, today announced the availability of its eServices platform, based on a robust customer relationship management (CRM) system that coordinates all activities for a service call.

The eServices platform connects Wincor Nixdorf service management with service customers via an electronic network. With the eServices platform, service activities are more targeted and efficient, with faster turnaround time. The eServices platform is based on the following core services: customer care center/call handling, on-site services, and standard reporting . The Wincor Nixdorf Customer Care Center (CCC) represents the customer interface in the service management process. It includes the call center and help desk functions, and it manages all internal service processes. Wincor Nixdorf's on-site services include warranty services and repairs. Standard reporting services include documentation, fault report monitoring, and service level agreements (SLAs).

"The Wincor Nixdorf eServices platform is a unique approach because it allows customers to have fewer constraints when choosing the scope of preferred services," said Ulrich Seemann, vice president of service, Wincor Nixdorf USA, from a release. "The eServices platform allows us to offer our customers a high degree of flexibility in turnaround time and pricing."

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