JPMorgan Chase & Co.
SIZE OF FIRM:
WHO INFLUENCED YOU THE MOST IN YOUR CAREER?
WHAT WORK EXPERIENCE HAD THE MOST LASTING IMPRESSION ON YOUR CAREER?
LAST GOOD BOOK YOU READ:
Our clients are crossing over in terms of the assets in which they're investing. A number of our clients are growing their derivatives portfolios and their private equities portfolios, and there's the growth of the hedge fund industry. Our next big thing is to make sure we're providing an integrated offering for those clients and staying ahead of their demands.
IT Budget:More than $600 million per year on data infrastructure, investments and production.
Key Technology Management:N/A
Size of Technology Team:About 1,500 technology professionals located in the U.S., U.K., Australia and India.
Percent of IT Projects Outsourced:The management of all IT projects is in-house.
Key Technology Partners:Microsoft, IBM, SunGard, DST, Advent Geneva.
Success Metrics:We have a formal project delivery framework, and we have surveys to determine if we've met the objectives of the program.
TOP 3 CURRENT PROJECTS
VIEWS Portfolio ReportingAs part of our overall effort to have the best client-facing technology in the business, we've built and deployed a best-in-class client reporting system called VIEWS portfolio reporting. It's the ultimate system in terms of providing data in reports, data in files, or via scheduled or ad hoc capabilities through the Internet, and has the ability to feed our clients directly. We've deployed it globally to more than 1,000 clients, and we're continuing to enhance it. By the end of the year, it will be available in a half-dozen languages.
Processing PowerhouseWith $14.7 trillion in assets under custody, we have to make sure that we have excellent processing engines that not only can support continual growth, but also support peak-period capacity. We always measure our capacity and ensure that our systems have three-times peak capacity. We're really leveraging our vendors' strengths so that we can support our clients and take on large-transformation clients, such as the Freddie Mac portfolio we took on last year, which was the largest U.S. custody transition ever transacted.
Recruiting Top TalentWe have a big initiative around making sure we have diverse talent. Throughout our major campuses in Dallas; Bournemouth, England; and Sydney, we have close relationships with key universities and have an intern program for engineering and computer science students in their junior year. We also have a graduate program in which we bring in recent college grads who go through a training period and then join our team.