Tis The Season For Hacks: 5 Tips to Combat Holiday Fraud
War Room Strategy
Remember, this is a battle, and to win a battles you need a good plan.
"Firms need a business continuity plan, and it's good to make sure you've practiced that a few times," says Miller. "Understand how it brings everything together, who participates, and how the firm will communicate with management about the ongoing activities."
Target's recently headlined credit card hack is a fitting example. Many banks are in the war room mode making sure they know who and what customers were affected, what data was affected, and what they need to do to earn back customer loyalty. "There's a lot of different action that needs to be taken out of an event like this."