To get the job done, Bussmann is taking a multipronged approach. Structurally, he plans to bring the UBS research and development teams into more contact with the business. Additionally, he's applying the insights he has gained as a social media savant to implement and drive adoption of collaborative platforms and mobile apps within the bank.
Although the technology platform for collaboration, called Connections, is already in place at UBS, the challenge is maximizing its potential. "Within the platform I blog internally almost every week," he says. "I demonstrate how the platform can be used as a secure internal tool."
As at almost any other financial company, there is plenty of work to be done. Other key initiatives for UBS include multichannel client experiences, mobility and big data, he says.
Similarly, Bussmann will be shepherding a transition to a workplace that's simultaneously paperless, mobile and social. "It's a major change to the working environment at UBS," he says. With big data, UBS has started working with Hadoop for more real-time analytics.
Taken a step further, Bussmann sees the transition to real-time data processing as the next big thing. "Instead of running processes once a week or once a month, information will be available at any time via mobile," he says. "When financials are real time, organizations will steer their companies differently. It will change how we do business 100%."
Global CIO, UBS
Career bio: Prior to joining UBS in June, Bussmann was global CIO at SAP starting in 2009. Previously, he held various technology roles with Allianz, Deutsche Bank and IBM.
Education: MBA in business administration from University of Munster (1990).
Who has influenced your career most? "Maynard Webb, founder of the Webb Investment Network and one of the thought leaders in Silicon Valley. I admire Webb for helping startup firms not only with capital but also by giving them access to executives within his network. We've had many good discussions about driving innovation."
Which work experience made the greatest impression? "My previous job at SAP, where I shared the experience as I learned about and drove innovation. Through blogs and Twitter, my reach was almost 6 million impressions a month. It was a unique experience."
What's one thing most people would be surprised to learn about you? "My family is multinational. My wife is from South America [Brazil], with roots in Portugal, and my side is from Germany and the U.S. We have different cultures, food, experiences and behaviors. It's the fun part of my life."
What do you do for relaxation? "I love to bicycle, especially now that I'm living in this stunningly beautiful country of Switzerland. It's the perfect balance to my day-to-day job."
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