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Preparing for Margin Call Mania In Cleared Swaps
February 15, 2012 @ 11:22 AM | By Ivy Schmerken

The regulatory push toward central clearing of OTC derivatives is going to create higher volumes of margin calls on cleared swaps for buy and sell sides. Manual emails will no longer suffice!

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Who Has The Best Tech Department On Wall Street?
September 15, 2011 @ 11:34 AM | By Melanie Rodier

Wall Street professionals who voted said they particularly admire firms who have been able to navigate troubled markets while continuing to push forward an innovative technology agenda and "get things done".

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Hedge Fund Investors Show Signs of Confidence
August 19, 2011 @ 12:41 PM | By Ivy Schmerken

Fund administrator GlobeOp reports that its indicator of forward redemption notices is at the lowest point since November 2008.

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The 'I' Word
June 08, 2011 @ 08:00 AM | By Greg MacSweeney

Saying your company is innovative is one thing -- actually being an innovative company is another.

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Customer Service 101: Lessons from Honda, Apple and Bloomberg
April 22, 2011 @ 10:45 AM | By Greg MacSweeney

To provide great customer service, an organization needs to be nimble, knowledgeable, available and empowered. Often, service representatives have one, two or even three of these traits, but they rarely exhibit all four.

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5 Tips for On-Boarding Success
February 09, 2011 @ 09:00 AM | By

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Apple To Launch New App Store Selling Programs For Laptops and Desktops
December 17, 2010 @ 09:49 AM | By Melanie Rodier

The store will work like iTunes, Apple's popular online store for smartphone applications, with programs likely to cost from $10 to thousands of dollars.

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