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Who Has The Best Tech Department On Wall Street?
September 15, 2011 @ 11:34 AM | By Melanie Rodier

Wall Street professionals who voted said they particularly admire firms who have been able to navigate troubled markets while continuing to push forward an innovative technology agenda and "get things done".

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Hedge Fund Investors Show Signs of Confidence
August 19, 2011 @ 12:41 PM | By Ivy Schmerken

Fund administrator GlobeOp reports that its indicator of forward redemption notices is at the lowest point since November 2008.

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The 'I' Word
June 08, 2011 @ 08:00 AM | By Greg MacSweeney

Saying your company is innovative is one thing -- actually being an innovative company is another.

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Customer Service 101: Lessons from Honda, Apple and Bloomberg
April 22, 2011 @ 10:45 AM | By Greg MacSweeney

To provide great customer service, an organization needs to be nimble, knowledgeable, available and empowered. Often, service representatives have one, two or even three of these traits, but they rarely exhibit all four.

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5 Tips for On-Boarding Success
February 09, 2011 @ 09:00 AM | By

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Apple To Launch New App Store Selling Programs For Laptops and Desktops
December 17, 2010 @ 09:49 AM | By Melanie Rodier

The store will work like iTunes, Apple's popular online store for smartphone applications, with programs likely to cost from $10 to thousands of dollars.

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Wall Street's Most Underpaid? Operations and Technology, Peer Survey Finds
July 15, 2010 @ 10:58 AM | By Gregory MacSweeney

Technologists and operations professionals have long complained they are not getting a fair share of Wall Street's gold-encrusted pie. But a recent survey of Wall Street employees finds that their peers in other departments also think that tech/ops professionals are getting shorted in their paychecks.

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Global CIO: Global Banks Form Consortium To Counter HP, IBM, & Oracle
April 27, 2010 @ 14:27 PM | By Gregory MacSweeney

My colleague Bob Evans over at InformationWeek's Global CIO is reporting that three big banks -- ok, huge banks -- will band together to develop a secure financial services-specific cloud infrastructure so they don't have to rely on services and technology from HP, Oracle, IBM and Microsoft. The three banks, Commonwealth Bank of Australia, Bank of America, and Deutsche Bank, are planning to launch the syndicate on May 17. It's not a surprising move, since financial services CIOs have been quite public with their concerns about cloud computing and that cloud providers are not taking their security and compliance complaints seriously. For instance after a March 2010 meeting of the Cloud Innovation Council, Julio Gomez, founder of the financial services Innovation Councils, blogged that cloud vendors just don't get it and are not responding to banking CIO's complaints about cloud security. In any case, this seems to be a wake-up call for cloud vendors. Banks see the value in cloud and are willing to go it alone, rather than wait for cloud vendors to get serious about developing cloud technology that addresses financial services' security and compliance needs. Read Global CIO's full article for all of the details.

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The 2010 mySIFMAech.com Site Is Now Live
March 26, 2010 @ 11:41 AM | By Gregory MacSweeney

The mySIFMA Website for the 2010 SIFMA Financial Services Technology Expo is now live and can be found at mysifmatech.com.

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Cloud Vendors: Are You Listening?
March 05, 2010 @ 12:30 PM | By Gregory MacSweeney

The buzz and hype around cloud computing is practically deafening. However, despite all of the talk, users are still confused about the definition of cloud. But most important for the capital markets: cloud vendors still don't "get it" when it comes to the regulatory and compliance concerns that most firms face on a daily basis. In fact, many capital markets executives feel that cloud vendors don't grasp the the magnitude and severity of their security demands. The results from a recent Wall Street & Technology Cloud Computing Survey (download here) and the following report from the Innovation Councils, a group of senior capital markets technology executives founded by Julio Gomez, echoes the concerns. For the real scoop about what capital markets executives are saying about cloud computing, read Gomez' take from the recent Innovation Council meeting that took place this past weekend ...

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BNY Mellon's Successful Integration
October 19, 2009 @ 10:28 AM | By Gregory MacSweeney

Here is a video featuring Donald Monks, Vice Chairman of BNY Mellon, that focuses on the complexities - and costs - of mergers in financial services.

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Author Warns About Excessive Data Mining
August 09, 2009 @ 06:47 AM | By Gregory MacSweeney

David Leinweber, author of "Nerds on Wall Street," talks about the dangers of "over mining" data.

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Davos Diary, Day 3: Prepare to Be Socialized for Profit
February 02, 2009 @ 08:47 AM | By Gregory MacSweeney

The fast moving wave that is social computing swept through Davos on Thursday in a session titled "Organizing the Unorganizable: Social Computing and the Enterprise."

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The Walking Zombies of Wall Street (video)
December 10, 2008 @ 08:46 AM | By Gregory MacSweeney

WSJ's Dennis Berman tells colleague Evan Newmark that although tens of thousands of people have managed to hold on to their jobs, there isn't much work to go around. Instead, he says, Wall Streeters are working to appear busy.

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Mumbai Financial Firms, Technology Providers Incensed After Attacks
December 05, 2008 @ 07:52 AM | By Gregory MacSweeney

Last week's terror attacks rocked the Mumbai business community and bunsiness leaders are incensed.

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A Payments Conference where No One is Talking About Payments
September 15, 2008 @ 06:30 AM | By Gregory MacSweeney

The Lehman bankrptcy filing and BofA's purchase of Merrill Lynch trumps payments technology news, even at a payments conference.

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Wall Street and the new iPhone 3G
July 18, 2008 @ 18:27 PM | By Melanie Rodier

You want one, but what does your boss think?

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Drop in Housing Starts Indicates Unemployment Is Headed to 9%
May 29, 2008 @ 15:09 PM | By Gregory MacSweeney

Where is the economy headed? Some "experts" say the economy is ready to rebound, after a short contraction. Others think that the economy is just at the beginning of a long and painful recession. However, the truth may be hidden in data that tracks housing starts, according to University of San Francisco business professor Jon Fisher, who previously founded and sold his online authentication company Bharosa to Oracle. Fisher contends the unemployment rate may be headed to 9 percent.

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Broadridge Rolls Out Workflow for Brokerage Operations
April 01, 2008 @ 09:49 AM | By Penny Crosman

Broadridge last night unveiled the first four of a set of 16 new retail brokerage operations applications designed to automatically handle most operations tasks and route only the discrepancies to operations staff, giving them the tools to quickly research and resolve them. The four initial Ascendis applications, all based on Microsoft ASP.net and BizTalk, automate credit risk administration, corporate actions, balancing and reconciliation and dividends distribution.

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Banks Seize Web 2.0 Opportunity
March 19, 2008 @ 16:04 PM | By Melanie Rodier

Joining the ranks of a growing number of financial institutions to increasingly focus on Web 2.0, Royal Bank of Canada (RBC) is targeting Facebook users by launching a financial advice blog that can be accessed through its fan page on the popular social networking site....

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